Got a question about your account, responsible gambling, a deposit, a withdrawal, or Gates of Olympus? We’re here to help. At ChopWin Uganda, we’re committed to making sure every player has a smooth, hassle-free experience on the platform — and that starts with accessible, responsive support whenever you need it.
How to Reach Us
There are two direct ways to get in touch with our support team:
Live Support — Send us a message directly through the platform and one of our support agents will get back to you as quickly as possible. Live support is the fastest way to resolve account-specific issues, payment queries, or anything that needs immediate attention.
Email — Prefer to write it all out? Reach us at hello@chopwin.ug and we’ll respond with everything you need. Email is a great option for less urgent questions or if you need to attach screenshots or documentation related to your query.
Support Hours
Our team is available Monday to Friday, 9am to 7pm ET. We do our best to respond to every message within our operating hours as promptly as possible.
Other Resources
Before reaching out, it’s worth checking our FAQs section — available directly in the Customer Support menu on the platform. A lot of the most common questions around registration, deposits, withdrawals, bonuses, and game rules are answered there, and you might find what you’re looking for faster than waiting on a reply.
Stay Connected
Follow us on Facebook and Instagram to stay up to date with the latest promotions, new game launches, tournament announcements, and platform news. It’s the easiest way to make sure you never miss out on what’s happening at ChopWin Uganda.